Privacy Policy

LaunchWave Consulting

Last Updated: 5/12/2025

1. INTRODUCTION

LaunchWave Consulting is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or engage our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. INFORMATION WE COLLECT

2.1 Information You Provide to Us

We may collect information that you provide directly to us when you:

Request information about our services
Enter into a service agreement with us
Participate in surveys or promotions
Communicate with us via email, phone, or other methods

This information may include:

Contact information (name, email address, phone number, business address)
Business information (company name, job title, industry)
Payment information (billing address, payment method details)
Service preferences and requirements
Any other information you choose to provide

2.2 Information We Collect Automatically

When you visit our website, we may automatically collect certain information about your device, including:

IP address
Browser type
Operating system
Referring URLs
Time spent on pages
Links clicked
Pages viewed

2.3 Information Collected Through Analytics Services

We use various third-party analytics services, including:

Google Analytics
Google Search Console
Social Media Analytics platforms
CRM Systems (e.g., HubSpot, Salesforce)
Marketing Automation Platforms

These services help us understand how users engage with our website and services. The information collected by these services may include the information listed in Section 2.2 above, as well as demographic information and interests.

3. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including to:

Provide, maintain, and improve our services
Process transactions and send related information, including confirmations and invoices
Send technical notices, updates, security alerts, and administrative messages
Respond to your comments, questions, and requests
Communicate with you about products, services, offers, and events
Monitor and analyze trends, usage, and activities in connection with our services
Detect, investigate, and prevent fraudulent transactions and other illegal activities
Personalize your experience and deliver content relevant to your interests

3.1 Data Analytics Methodology

Our comprehensive data and analytics methodology includes:

Audit & Gap Analysis: Assessment of current data infrastructure and reporting capabilities
Metrics & KPI Alignment: Definition of key performance indicators
Data Integration & Visualization: Consolidation of data sources and creation of actionable dashboards
Advanced Analytics & Modeling: Leveraging predictive analytics to forecast future performance
Continuous Optimization: Regular review and refinement of data-driven strategies
Team Enablement: Ensuring your team can effectively leverage data insights

Our data-driven decision-making process includes:

Data Collection from various sources
Data Analysis to identify trends and patterns
Data Visualization through dashboards and reports
Translation of insights into actionable strategies
Continuous monitoring and adjustment based on performance

4. SHARING OF INFORMATION

4.1 Service Providers

We do not share customer data with any of our service providers.

4.2 Professional Advisors

We may disclose your information to professional advisors, such as lawyers, bankers, auditors, and insurers, where necessary in the course of the professional services they render to us.

4.3 Business Transfers

If we sell or transfer all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, dissolution, or liquidation), your information may be among the assets transferred.

4.4 Compliance with Laws

We may disclose your information if we believe disclosure is necessary or appropriate to:

Comply with any court order, law, or legal process
Respond to requests from public and government authorities
Enforce our Terms and Conditions
Protect our rights, property, or safety, and that of our customers or others

5. DATA STORAGE AND SECURITY

All data is stored in a secure CRM platform, such as HubSpot or Salesforce. No customer data lives outside of these secure platforms.

5.1 Security Measures

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please understand that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. COOKIES AND TRACKING TECHNOLOGIES

We provide clear notice about cookie usage before deploying non-essential cookies
We offer straightforward cookie consent mechanisms for website visitors
We maintain an up-to-date cookie policy detailing all cookies used on our website
We respect Do Not Track signals when technically feasible
We regularly audit our tracking technologies to ensure compliance with evolving regulations

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our services.

6.1 Google Analytics and Other Tracking Tools

We use Google Analytics and other tracking tools to collect and analyze information about your use of our services. These tools may use cookies or other tracking technologies to collect information about your online activities over time and across different websites.

7. YOUR RIGHTS AND CHOICES

7.1 Access and Update

You may access and update certain information about you by contacting us directly.

7.2 Marketing Communications

You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

7.3 Cookies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our services.

8. CHILDREN'S PRIVACY

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

10. CONTACT US

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

cgibson@launchwaveconsulting.com
(832) 224-5862